Citizens Advice Ashfield is an operating name of Ashfield Citizens Advice Bureau. Company Limited by Guarantee No: 3745598 registered in England and Wales.  Charity Registration number: 1075753. Authorised and regulated by the Financial Conduct Authority FRN: 617493. Registered Office: Ashfield Health and Wellbeing Centre, Portland Street, Kirkby in Ashfield Nottinghamshire NG17 7AE   

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Debt Caseworker

Debt Caseworker

Salary - £25,295

Hours – 37 hours per week

Location - Kirkby in Ashfield

We are looking for a debt caseworker to cover maternity leave and join our dedicated debt team, providing comprehensive, confidential and flexible debt advice to the people Ashfield.

You will be a highly motivated and enthusiastic individual, with the ability to interview, advise and work with people empathetically, demonstrating a commitment and passion for helping them overcome their debt issues.

You will be results-driven, have strong numerical and financial skills, significant experience of using a computer based recording and monitoring system, the ability to manage your own workload and to work to targets in a pressurised environment.

Ideally you will have recent and substantial experience of providing debt advice in an organisation where commitment to quality standards is paramount.

This is a fixed term position to March 2021 with the possibility of extension subject to funding.

Closing date:  Friday 1st May  2020

Interview: To be confirmed

PPlease email your completed application form to

Or post to: Administration Officer

Citizens Advice Ashfield, Ashfield Health and Well Being Centre

Portland St

Kirkby in Ashfield

Nottinghamshire NG17 7AE


Please note that in light of the Covid-19 epidemic we have extended the deadline for this post and will advise  short listed candidates of the new interview date once this has been confirmed.