Citizens Advice Ashfield is an operating name of Ashfield Citizens Advice Bureau. Company Limited by Guarantee No: 3745598 registered in England and Wales.  Charity Registration number: 1075753. Authorised and regulated by the Financial Conduct Authority FRN: 617493. Registered Office: Ashfield Health and Wellbeing Centre, Portland Street, Kirkby in Ashfield Nottinghamshire NG17 7AE   

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Debt Caseworker

Salary - £25,295

Hours – 37 hours per week

Location - Kirkby in Ashfield

We are looking for a debt caseworker to cover maternity leave and join our dedicated debt team, providing comprehensive, confidential and flexible debt advice to the people Ashfield.

You will be a highly motivated and enthusiastic individual, with the ability to interview, advise and work with people empathetically, demonstrating a commitment and passion for helping them overcome their debt issues.

You will be results-driven, have strong numerical and financial skills, significant experience of using a computer based recording and monitoring system, the ability to manage your own workload and to work to targets in a pressurised environment.

Ideally you will have recent and substantial experience of providing debt advice in an organisation where commitment to quality standards is paramount.

This is a fixed term position to March 2021 with the possibility of extension subject to funding.


Closing date:  Friday 7th February 2020

Interview: Friday 14th February 2020


How to apply

Download our information pack


Job Description

Download the Job Description


Application Form

Download the Application Form


Debt Caseworker

PPlease email your completed application form to  admin@ashfieldca.org.uk

Or post to: Administration Officer

Citizens Advice Ashfield, Ashfield Health and Well Being Centre

Portland St

Kirkby in Ashfield

Nottinghamshire NG17 7AE